5 Ways To Grow Your Hotel Business using IoT
With the advent of Industry 4.0, multiple fields in technology, such as the Internet of Things, are seeping deep into all processes, ranging from manufacturing to distribution. The hospitality industry is no stranger to the same. The integration of IoT-based smart systems can assist in growing your hotel business, as about 70% of hospitality executives have reported the active incorporation of IoT to build intelligent designs for the employees and the guests.
So, what are the top 5 ways you can implement IoT to build your hotel business?
Know your Guests better
Upon check-in, all guests can access a private IoT-based dashboard in-sync with the hotel’s servers that would allow the management to understand the preferences and dislikes of the user. This includes a fully-integrated smart system that lets the management keep track over an “observational period” to log the in/out-timings of the guest, their preferred room temperatures at different points throughout the day, and their usage of the hotel facilities such as gym and swimming pools, and more.
This is equipped with a smart access system that allows entry in the room based upon the dashboard itself, accessible only by the guest and the hotel staff, the latter being sanctioned by the guest again.
Simplify your Services
You cannot have the best IoT-equipped hotel if the dashboard does not connect the guests with all your services. This ranges from room cleaning schedules, restaurant availability, booking massages, special offers on an extension of stay to common facilities and their timings alongside the number of people utilizing them at a given point in time, like the swimming pool, sauna, gym, parking, and more.
Integrating these services ensures ease of access for the guest and allows the management to keep a log of the expenses and timelines followed by the users.
Save Money on Unnecessary Power
With the user dashboard, the management can efficiently keep track of the guests entering and leaving the hotel premises, which allows the former to turn off the lights and semantic appliances in order to save power. This ensures no wastage of energy, but it also brings up overall profits in the long run.
Upon re-entry, the concierge/lobby is notified of the guest’s arrival. They can automatically set the temperature and lighting back to their original status to ensure comfort and a no-hassle situation.
Maintain Smartly
The hospitality business spends a significant amount of money on maintenance. Consider a scenario in which sensors discover issue areas in your hotel and automatically repair them, or at the very least tell or notify you before a guest does.
Sensors are put to detect leaking faucets or malfunctioning lights, triggering repair or replacement procedures. This reduces the amount of water used and the time required to solve these minor issues, improving the guest experience.
Integrate More Smart Systems
The world knows by now that automation using IoT-based technology is a lot simpler than manual calibration. This includes installing smart gas detection systems, alarm systems, automated temperature control, smart security systems, and more in a hotel.
With integration to the Smart Grid, overall energy cost can reduce up to 20% by utilizing smart thermostats, occupancy sensors, and ML-based algorithms. With the Smart Energy System, weather patterns and forecasts can be utilized to predict power outages and set up backup systems to ensure the quality of service.
What did we learn?
Guest satisfaction and overall convenience are two imperative factors in the hospitality business. With the integration of IoT, both these standards are achieved, but the whole process is made a lot simpler.
Allowing a higher and more efficient interactive platform between the management and the guests, IoT is the way to go if you want to build your hotel business in a world where reviews and quality assurance are critical.
